About Us
Ciao! Bow Wow is also committed to providing the highest quality customer care. With our proven sales techniques and dedicated training from the Ciao! Bow Wow management team, we’ll teach you how to leverage our elevated pet supply retail business and maximize your true potential.
Since 2007, Ciao! Bow Wow has focused on providing pet supply expertise and the healthiest, highest-quality options for pet parents. In 2018, Jeffrey Mancarella and Todd Flolo purchased the existing Massachusetts location with the intent to continue the store’s original mission, while growing the brand and focusing on an exceptional customer experience. Our energetic environment is designed to have a hometown feel that is fun and welcoming, where our customers and our “clients” (their pets) receive lots of love. After establishing a second location, Jeff and Todd determined the next step would be to franchise the brand to expand the team and bring the mission to more customers and “clients”.